Getting Started
Platform Help Links
Platform Help Links Live Video View live video from Maps View live video from Cameras Retrieve Recordings Get around the Recordings area View recordings from the cloud Download recordings Using the Platform Navigate the Surfsight cloud app Create ...
Install and Hardware Support
Here are the steps for rebooting this camera when you get a chance. After you complete the reboot, let me know, and I can see if that resolves the issue or if we need to get you Install the AI-12 Installation safety warnings Getting started with the ...
Format the SD card
When you insert a new SD card into your AI-12 dashcam, you need to format it. You can also reformat the dashcam SD card and auxiliary camera SD cards. When an SD card is formatted successfully, the SD card formatted event is triggered and the card is ...
Prepare for dashcam road-facing ADAS calibration
The dashcam can gather information about the road ahead and detect events such as tailgating and lane weaving with road-facing advanced driver assistance systems (ADAS). To enable road-facing ADAS, you'll need a few measurements that can be taken ...
Calibrate the AI-12 dashcam accelerometer
Calibrate the AI-12 dashcam accelerometer The dashcam contains internal sensors that detect risky driving events. You need to calibrate the sensors before using the AI-12 dashcam. The AI-14 dashcam calibrates automatically. Note You can only ...
Set the language for your Surfsight Portal account
Set the language for your Surfsight Portal account Your account can be set to various languages. The languages offered include: English French German Italian Portuguese Spanish To change the language: From the Surfsight Portal, click the language ...
Create Groups of Cameras
Create Groups of Cameras Create a group of dashcams to manage and apply settings to multiple dashcams at once. From the Surfsight Portal dashboard, click Cameras on the navigation bar. The list of dashcams appears. Click +. A window opens from which ...
Search in the Surfsight Platform
Search in the Surfsight Platform Most of the sections in the Surfsight Portal have a search field at the top of their window. For example, in the Cameras window, it appears as follows: Type a search word for the dashcam you're searching for and click ...
Navigate the Surfsight Portal
Navigate the Surfsight Portal When you log into the cloud, the Cameras area loads. The following table describes the layout and components of the app: Number Component Description 1 Expand/collapse Expand or collapse access to the navigation bar. 2 ...