Surfsight - How to Reboot Camera

Surfsight - How to Reboot Camera

Here are the steps for rebooting this camera when you get a chance. After you complete the reboot, let me know, and I can see if that resolves the issue or if we need to get you that new SD card.

  • Using the screwdriver that came with the camera, unscrew the side covering
    • Locate the reset button on the side of the dashcam.

 

 

 

    • Press the reset button for about five seconds. You may need to use a paperclip
      • Caution: Pressing the button too hard can damage the hardware.
    • The reboot menu appears on the dashcam screen.

 

 

    • Press the Event Trigger button.

      

 

    • The dashcam restarts.
    • Related Articles

    • SurfSight - How to bulk edit event settings

      Go to Events tab and click on the check-box right beside Devices then click ‘EDIT SELECTED’ The event settings will pop up, now all devices that are currently in the ‘Devices’ group will be changed on this window.
    • Downloading Surfsight Recordings

      (Updated 11/22/23) The following can be downloaded from the Recordings area: recordings from road-facing lenses and in-cab lenses recordings from auxiliary devices recordings by date and time Refer to screenshot if needed.. Click Recordings from the ...
    • Navigate the Surfsight Portal

      Navigate the Surfsight Portal When you log into the cloud, the Cameras area loads. The following table describes the layout and components of the app: Number Component Description 1 Expand/collapse Expand or collapse access to the navigation bar. 2 ...
    • SurfSight AI-MV Driver Facing Camera events

      The AI technology detects the persons smoking action (or movement of the upper body). The Artificial intelligence (AI) focuses on face and upper body movements to determine the type of distracted driving. And the Machine vision (MV) technology uses ...
    • In-cabin alerts and icons

      In-cabin alerts and icons The in-cabin alert icons are listed A-Z and show the icon that is displayed on the dashcam when the specific driving behaviors are detected, and an alert is triggered. In-cabin icon Event In-cabin icon Event Active camera ...