Platform Help Links

Platform Help Links

Platform Help Links

Live Video

View live video from Maps

View live video from Cameras

Retrieve Recordings

Get around the Recordings area

View recordings from the cloud

Download recordings

Using the Platform

Navigate the Surfsight cloud app

Create groups for dashcams

Search in the cloud

Using the dash cam to self correct

Driving alerts

View live video from the dashcam

View recorded videos from the dashcam

Managing cameras from the cloud

Edit or delete a single dashcam

Add a dashcam to a different organization

Edit group name or delete multiple dashcams

Customize settings for the dashcam

Customize settings for multiple dashcams

About recorded audio

View data usage

View mobile connection

Set the dashcam Wifi connection using a QR code

Monitoring your fleets from the maps

Navigate to Maps

Track the location of a vehicle in real time

View trip history

View live video from Maps

View vehicle events from Maps

Retrieve recordings from the trip history of a vehicle

Retrieve video events from the trip history of a vehicle

Set a geographic boundary (geofence)

Safety events administration

About Events

Event settings

Bulk event settings

Calibrate the dashcam from the Surfsight cloud

Review events

Retrieve recordings from the time of an event

View vehicle events from Maps

Email alerts

Related Articles
Search in the Surfsight Platform
Search in the Surfsight Platform Most of the sections in the Surfsight Portal have a search field at the top of their window. For example, in the Cameras window, it appears as follows: Type a search word for the dashcam you're searching for and click ...
What are the data retention periods on the platform? Can they be changed?
What are the data retention periods on the platform? Can they be changed? By default, any event that is identified as an ‘Incident’ (whether manually or via NARA) – and any associated telemetry – is kept on the platform for 7 years. All other footage ...
Does the camera/DVR send all the video it records to the platform?
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MiFleet Platform: Add New or Missing Units to the Worklist
How can I add a new user account to the platform?
New user complete setup **In order to create a new user account, the can create objects button should be enabled in the user properties** Please refer to the attached screenshot if needed Login to your MiFleet account & navigate to the Users tab ...