IPhone
Go To “Settings” > “MiTrak” > “Location”;
Make sure “Allow Location Access” is set to “Always” and “Precise Location” is Enabled
Android
Go To "Settings" > "Apps" > "MiTrak" > "App Permissions" > "Location";
Make sure “Location Access for this App” is set to “Allow all the Time” and “Use Precise Location” is Enabled