Downloading Surfsight Recordings

Downloading Surfsight Recordings

    (Updated 11/22/23)
    The following can be downloaded from the Recordings area:
    • recordings from road-facing lenses and in-cab lenses
    • recordings from auxiliary devices
    • recordings by date and time
Refer to screenshot if needed..
    1. Click Recordings from the Surfsight Portal dashboard. The Recordings panel opens. 
    1. Navigate to the dashcam for which you'd like to view recordings. The dashcam must be online. Click on the dashcam. 

    Filter for the recordings you need 

    1. From the date dropdown, navigate to the relevant date. 
    1. From dropdown, select the cam view for which you'd like to view recordings. 
    1. From the time zone list, select the relevant time zone by which you'd like to navigate. 
    1. From the quality dropdown, you can choose to watch or download the video in Normal or High quality. 
    1. From the time dropdown you can select the exact time you'd like to view or move the slider to the red sections of the timeline. The time that displays in the time dropdown is considered the time of the event for downloading. 
    1. Click play to view it or Download if you would like to save it. The Download Recordings dialog box opens with the values that you filtered in the main pane. 
    1. The Seconds Before Event and the Seconds After Event fields determine the entire range in time that you'd like to download.

    From the Seconds Before Event, choose how many seconds prior to the selected event time should be included in the downloaded video.

    From the Seconds After Event, choose how many seconds after the selected time should be included in the downloaded video.

    **If the time of the event is 07:56:00 PM, the Seconds Before Event is set to 5 and the Seconds After Event is set to 5, then the video duration that is download extends from 07:49:00 through 08:01:00.** 

    1. Click Prepare Download. When the download is ready, the button changes. Click Download Now. The recording downloads in mp4 format to your local Download folder.

     **Note Trips are continuously recorded, however they are not automatically uploaded to the cloud.

    When the SD card (the memory card) in the device is full, the newer trips override the older trips, and the overwritten trips can no longer be retrieved.** 

     

     

     

     

     

     


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